How do I get started?
You can sign up for a free Annature account and explore all of our features on our 7-day free trial. Credit card details are not required and account activation is completely automated.
What is an envelope?
An envelope is considered one transaction which may contain one or more documents being sent to one or more recipients for eSignature.
Are there any usage limits?
No. You can upload as many PDF documents to an envelope, and send that envelope to as many recipients for eSigning as you wish.
How does your sms feature work?
By providing a mobile number for a recipient, Annature will send a secure text message to your recipient's mobile phone, where they can quickly review and eSign in seconds.
How much data storage do I get?
Unlimited. Documents electronically signed with Annature are securely stored in your account, accessible to you and your organisation at any time through our web-based application.
How does the Pay as you go subscription work?
The Pay as you go subscription is a simple month-to-month subscription billed according to the number of envelopes you send that month. There is absolutely no minimum spend required.
How does the Customised subscription work?
For businesses that typically send more than 100 envelopes per annum, we tailor a subscription that fits your specific criteria with a high-volume discount and flexible billing options.
Are there any additional costs?
No. The cornerstone of our business is honest and transparent pricing. Annature does not charge any setup or onboarding fees and there are no hidden fees associated with our service.
Where is your data stored?
All of our data is sovereignly stored on Australia shores, located in three data centres hosted by Amazon Web Services in Sydney, NSW. Under no circumstances does data leave Australian shores.
How do I know Annature is secure?
Annature is one of the only eSignature providers in Australia & New Zealand with ISO 27001:2013 certification - the highest level of information security certification an organisation can achieve.
Can I send an envelope to two individuals with the same email address?
Yes. Provided each recipient can be identified with a unique name, the same email address can be used. Two-factor authentication is optionally available for an added layer of security.
What are my payment options?
Annature issues all invoices through our secure payment processor Stripe, on a pre-determined payment interval that works for your business. Invoices can be paid using credit card or EFT.