Since making the switch to Annature, the ability to send quotes and agreements via SMS for eSigning has been a huge win. 

We are an owner-operated mobile crane hire company, proudly servicing Sydney for over 25 years. We have a team of over 20 people, including two office staff, and we began using Annature in February 2024. We primarily use Annature to send quotes and agreements to our new and existing clients, sending 50+ quotes on average every month. 

What challenges did you face in your organisation?

Prior to implementing Annature, we were Docusign customers, but found it to be a very expensive solution for our needs. We were referred to Annature
by CreditorWatch, which utilises Annature in its platform. We were immediately impressed by Annature’s pricing model, as we saw it could deliver more features at a lower cost. We’re also believers in supporting other Australian businesses wherever possible, so switching to Annature was an easy choice.

The ability to send quotes and agreements via SMS for eSigning has been hugely valuable for our business. A lot of our clientele are on the road, and don’t frequently check emails, so Annature’s SMS option has increased our turnaround times by 25%. 

While our quotes expire after 90 days, we’re now seeing more signatures returned within the first seven days, thanks to the ease-of-use and Annature’s automated reminders. Because our quotes aren’t simply waiting in a client’s email inbox, it’s far less likely for clients to forget and find the link has expired. This is a win for us internally, and clients have also said it’s a far smoother process at their end.

How has Annature improved your processes?

While we also use Annature for our onboarding of new team members, its main function in our business is to make our client-facing processes a lot cleaner and smoother, for a fraction of the cost of our previous eSigning solution.

https://www.anccranes.com.au/