Describe the problem your business faced when getting documents signed?

There are a couple of problems that we were facing with getting documents signed manually, sometimes the file doesn’t open (not supported), sometimes the client printer doesn’t print clearly. Also when the client sign and return the handwriting is not always clear and sometimes the client doest check what they scan.

For the other eSignature solutions I found, they were inconvenient, since you are locked in to a monthly plan and sometimes client’s email address could be locked the reason is that he has used another provider who uses the same signature platform where something went wrong with the client email address.

How has Annature helped provide a solution to those problems?

With Annature I Pay as I Go , I also rely on the SMS service since sometimes clients provide me with the wrong email address, so Annature have the ability to text the client and they can amend their email address. Also I have the option to build my application form the way I want it, and the branding options that Annature provide is great and make the client feel that their details are safe.

What has the overall outcome been since adopting Annature for both clients and your staff? 

Clients are happy since its very easy to use , staff also have all the information in one platform.