Since 1953, we have been helping clients build and preserve their personal and business wealth.
With over 65 years of experience, we take pride in delivering personal service with absolute integrity. Our diverse team of accounting and finance specialists offers a wide range of services, ensuring our clients receive expert guidance tailored to their needs.
The problem
As a financial and accounting firm, we handle many time-sensitive documents that require prompt action from clients, banks, solicitors, and other stakeholders. Our clients are spread across the east coast, from Townsville to Hobart, and relying on postal mail was both time-consuming and risky. Delays in delivery, lost documents, and the potential for sensitive information falling into the wrong hands posed significant challenges.
The solution
We transitioned to Annature in 2020 during the COVID-19 pandemic. Moving to an eSigning platform removed the constraints of remote work, allowing us to conduct virtual client meetings and send documents for review and signing at the click of a button. Without Annature, we would not have been able to provide our clients with financial statements and tax returns for the 2020 financial year as efficiently as we did.
The outcome
The most significant benefit our firm has experienced since adopting Annature is its user-friendly interface, which is crucial for Cutcher & Neale and our clients. The platform has made it easier for us to transition from an office that traditionally relied on face-to-face meetings to a fully digital workflow.
Both staff and clients have found Annature to be highly efficient, with many praising its SMS signing capability. A large portion of our clients work in the medical and manufacturing industries, where staying on top of emails is not always feasible. The ability to receive text message notifications ensures they can quickly acknowledge and sign documents without the need to check their inbox, improving turnaround times significantly.
