Less work, more signatures with DW Mathers & Co

70%
Increased document signing completion rate
50%
Reduced client document handling time
Company
DW Mathers & Co
Industry
Accounting & Tax
Location
Windsor, Queensland
Company size
0-50 people
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“Annature’s ease of use and SMS features have streamlined our document signing process.”
“With Annature, documents are signed more quickly, reducing follow-ups and improving our internal efficiency and client service delivery.”

DW Mathers & Co delivers professional accounting services that directly align with your business or financial goals.

We take the time to gain a deep understanding of your business and circumstances. Then, we apply innovative strategies and customized solutions to provide relevant, expert guidance you can count on.

We’re known for our timely and responsive personal service, as well as our genuine business experience. Based in Brisbane, our local, national, and international clients include small to medium-sized businesses, self-managed superannuation funds, individuals, and investors.

Our core focus is accounting, but we are strengthened by our strategic alliances with a select group of industry experts. These valuable connections enable us to offer a full suite of financial services.

It’s all part of our service: to understand, guide, inform, provide solutions, and connect.

The problem

We found that for many documents, asking clients to print, sign, and scan them back was limited to those who had the skill set, inclination, and/or technology to do so.

The solution

We quickly realized that electronic signing was the way to move forward. We tried several electronic signing platforms; however, they were clunky, and we ended up spending more time training people on how to sign than we did with the original method. We switched to Annature because it’s a local company, includes SMS capabilities, and is easy to use.

The outcome

Feedback from both team members and clients has been excellent! We find that more documents are signed without the need for manual follow-up, and our administration time within the firm and client service delivery has improved since using Annature.

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“Annature quite quickly became the first on the list to recommend to all my clients because of how well it worked for us. It looks beautiful. It’s easy to use. It scales properly on the phone.”

Stacie Shaw
Partner, PKF Sydney and Newcastle
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