DW Mathers & Co is a boutique Australian accounting firm based in Brisbane, Queensland, specializing in personalized accounting, taxation, and business advisory services.
Founded in 2011 and led by Principal Daniel Mathers, the firm serves small-to-medium businesses, self-managed superannuation funds (SMSFs), and individual investors. As a firm they take the time to gain a deep understanding of their clients' businesses and circumstances. Then, they apply innovative strategies and customized solutions to provide relevant, expert guidance that clients can count on.
They are known for their timely and responsive personal service, as well as their genuine business experience. Based in Brisbane, their local, national, and international clients include small to medium-sized businesses, self-managed superannuation funds, individuals, and investors.
While their core focus is accounting, they are strengthened by strategic alliances with a select group of industry experts. These valuable connections enable them to offer a full suite of financial services. It is all part of their commitment: to understand, guide, inform, provide solutions, and connect.
The problem
The firm found that for many documents, asking clients to print, sign, and scan them back was limited to those who had the skill set, inclination, or necessary technology to do so.
The solution
They quickly realized that electronic signing was the way forward. While they initially tried several electronic signing platforms, the systems proved to be clunky, resulting in the team spending more time training people how to sign than they did with the original paper method. The firm ultimately switched to Annature because it is a local company, includes SMS capabilities, and is easy to use.
The outcome
Feedback from both team members and clients has been excellent. The firm has found that more documents are signed without the need for manual follow-up, significantly improving administrative efficiency and client service delivery since adopting Annature.
