Geelong Adventure Specialists, a registered NDIS service provider based in Victoria, is dedicated to supporting people of all ages and abilities to engage in outdoor adventure activities. Offering a wide range of services—including mountain biking, rock climbing, bushwalking, surfing, and canoeing—they aim to provide safe, fun, and educational experiences in the great outdoors. Their passionate team is committed to making adventure accessible to everyone, including individuals living with disabilities and their families.

What challenges did you face in your organisation?

To enhance their administrative efficiency and ensure compliance with NDIS requirements, Geelong Adventure Specialists adopted Annature, an Australian-made eSigning platform. The shift to digital signatures has significantly simplified their operations and made it easier for clients to complete necessary documentation securely.

"Our experience with the eSigning platform has been incredibly positive," says Shelley Wright, Managing Partner at Geelong Adventure Specialists. "The platform is so user-friendly; anyone on our team can jump in and do what they need to without any hassle. It's straightforward and doesn't require extensive training, which is a huge benefit for us as we focus on delivering outdoor experiences."

The ability to send camp forms, waivers, and booking confirmations electronically has been a game-changer for the organization. It not only speeds up the registration process but also enhances accessibility for their clients.

How has Annature improved your processes?

"Being an NDIS provider, it's crucial for us to ensure all our processes are compliant and secure," Shelley explains. "Annature's Australian-based servers give us peace of mind that we're meeting all data security requirements. Our clients appreciate the ease of signing documents digitally, especially those who might find handling physical paperwork challenging. It's helped us remove barriers and make our adventure programs more accessible to everyone."

By adopting the eSigning platform, Geelong Adventure Specialists have streamlined their administrative tasks, allowing them to focus more on delivering exceptional adventure experiences.

"The efficiency we've gained has been significant," Shelley notes. "We can process registrations and get waivers signed much faster than before. This means we spend less time on paperwork and more time out in the field with our participants. It's been a real boost for our team and our clients."

Overall, the digital transformation has aligned perfectly with their mission to make adventure accessible and enjoyable for all.

"We're thrilled with how the eSigning platform has integrated into our operations," Shelley concludes. "It's made things simpler, faster, and more secure. Anything that helps us focus on what we love—providing amazing outdoor experiences—is a win in our book."
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https://geelongadventurespecialists.com.au/