Rapid Media is a full-service communications agency offering media, digital and creative solutions to clients across a range of industries including retail, FMCG and e-commerce to not-for-profit, travel and aviation.

Our team of experienced media professionals work to analyse and interpret our clients’ industry position and design a bespoke strategy to set their business apart.

Founded in 2003, Rapid Media operates with offices located in Brisbane, Gold Coast, Lennox Head, Melbourne & Sydney

Describe the problem your business faced around getting documents signed

Our work involves seeking client approvals across multiple business divisions, using a variety sign off documents which over time have deviated away from our brand guidelines.

The other problem we faced is that our client approval process with a very manual process, with clients having to print, sign, and then scan approvals back for works to proceed. This was becoming increasingly difficult with clients working from home during the pandemic.

How has Annature helped to provide a solution to those problems?

Annature has transformed our client approval process. We have updated our sign off documents using the templates feature to ensure that all client approvals are now standardised and meet our brand guidelines.

Client approvals are now lightning fast (or "rapid"), with Annature allowing our clients to quickly and easily provide their approval on required documentation.

What has been the outcome since adopting Annature and what has the feedback been both internally and externally?

Adoption across our business was relatively quick, with all staff trained up in the system in under four weeks. The feedback from clients and internal staff members has been extremely positive. Additionally, the public API allows us to track all sign off amounts within our proprietary data analytics platform.