Helping immensely in administrative paperwork

85%
Faster contract signing
70%
Reduction in administrative effort
Company
STAR Community Services
Industry
NDIS
Location
Cleveland, Queensland
Company size
100-300 people
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“Annature cut contract signing from days to minutes, saving us time and resources.”
“With Annature, contract renewals that once required multiple staff and days of work are now completed in minutes.”

We implemented Annature’s technology to streamline our recruiting and onboarding process—the time-saving benefits were immediate.

For 28 years, we have been an award-winning not-for-profit organisation providing aged care services, including Home Care Packages, NDIS, and disability support. We focus on Redlands, Ipswich, Logan, Darling Downs, and the Gold Coast.

The problem

Two years ago, when it came time to renew over 100 contracts for our external contractors, we needed a solution to replace our slow and labor-intensive manual process. At the time, contract renewals required the involvement of multiple people across the organisation, making the process neither fast nor straightforward. We also faced time pressure, as all contracts had to be sent out before they expired in our system.

The solution

We were fortunate to find Annature, and it has significantly improved how we manage our administrative paperwork as we continue to grow.

The outcome

By implementing Annature’s technology, we streamlined our recruiting and contractor onboarding processes, with immediate time-saving benefits. Compared to our previous methods, we can now set up a document in Annature and have it signed in minutes rather than hours or days. While some contractors initially needed guidance with the technology, most have embraced it seamlessly, which has been encouraging to see.

Additionally, when our contractor renewals occur every two years, Annature now triggers a bulk mailout instead of requiring us to send contracts individually via email or physical mail. This has made a remarkable difference in our daily operations, freeing up time to focus on other critical tasks. As a not-for-profit operating on a tight budget, the time saved is invaluable!

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“Annature quite quickly became the first on the list to recommend to all my clients because of how well it worked for us. It looks beautiful. It’s easy to use. It scales properly on the phone.”

Stacie Shaw
Partner, PKF Sydney and Newcastle
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