Building homes is a complex process that requires efficiency at every step, including document signing.
For Stroud Homes – Port Macquarie, a locally trusted home builder, ensuring seamless communication with clients and contractors is vital.
The problem
Managing contracts, variations, and approvals used to involve a lot of manual paperwork, which slowed down workflows and added unnecessary admin time. Looking for a better way, they turned to Annature.
"We initially saw our accountant using Annature and decided to give it a go," says Alla Freeman. "We had used DocuSign before, but it felt clunky and expensive. We wanted something that was not only cost-effective but also easy to use—and Annature ticked all the boxes."
The solution
Since adopting Annature, Stroud Homes – Port Macquarie has significantly streamlined its document signing process. Contracts and approvals that once required printing, signing, and scanning can now be completed digitally in minutes. "What we love most is how user-friendly it is," Alla explains. "Clients can sign documents on their mobile devices from anywhere, and we can instantly see who has viewed and signed, making tracking incredibly easy."
The ability to monitor signing progress has been particularly beneficial. "The dashboard is a game-changer for us," Alla adds. "It keeps everything organised. Instead of digging through emails to find out what’s missing, we can check the status in seconds."
Stroud Homes – Port Macquarie also appreciates Annature’s branded communication features, which allow documents to be sent from their own email domain rather than a generic sender. "We’ve found that clients are more likely to recognise and trust an email from us rather than an unfamiliar address," Alla says. "It reduces confusion and speeds up response times."
Another key advantage has been Annature’s SMS notifications, which ensure that clients receive reminders to complete their documents. "It’s so much easier now," Alla explains. "We don’t have to follow up manually—clients get a gentle nudge, and that keeps everything moving."
Looking ahead, Stroud Homes – Port Macquarie is exploring more ways to integrate Annature into their workflow. "We’re already using it heavily, but as our industry evolves, we see even more potential to streamline processes further," says Alla. "For us, Annature has been a fantastic investment, making document management simpler, faster, and more reliable."
The outcome
By adopting Annature, Stroud Homes – Port Macquarie has modernised its signing process, ensuring that every build starts with a smooth and efficient agreement—allowing them to focus on what they do best: building quality homes for their community.
