Reducing delays and improving response times

50%
Improved response time
40%
Reduced document completion time
Company
Wyatts Compensation Lawyers
Industry
Legal
Location
Sydney, New South Wales
Company size
0-50 people
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“Annature eliminates uncertainty by tracking when clients receive important documents.”
“With Annature, legally binding eSignatures and mobile-friendly access have dramatically improved our response times.”

Operating as a dedicated family firm for over 25 years, Wyatts Compensation Lawyers is a leading Australian personal injury and compensation law practice.

Headquartered in Sydney, the firm operates multiple offices across Parramatta, Liverpool, Melbourne, and Brisbane. Led by Managing Directors Julie Wyatt and Neville Wyatt, the agency's team of accredited specialists and legal professionals provides compassionate, customized representation to secure justice for everyday Australians.

The problem

The firm's business faced significant delays in securing signed client contracts and agreements. Documents often had to be resent because they were lost, the recipient had moved, or they were misplaced. These delays created a ripple effect, slowing down their ability to close important matters.

The solution

Annature has been a game-changer for governance and tracking. It allows us to easily monitor whether a client has received or opened the documents we send, eliminating uncertainty and keeping the process on track.Annature has been a game-changer for governance and tracking. It allows them to easily monitor whether a client has received or opened the documents they send, eliminating uncertainty and keeping the process on track.

The outcome

Since adopting Annature, the firm's response times have dramatically improved. With legally binding eSignatures and initials, the process is now seamless. The ease of use, even from mobile devices, makes it simple for both their clients and staff to complete the necessary paperwork.

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“Annature quite quickly became the first on the list to recommend to all my clients because of how well it worked for us. It looks beautiful. It’s easy to use. It scales properly on the phone.”

Stacie Shaw
Partner, PKF Sydney and Newcastle
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