These third-party service providers help Annature deliver a secure, reliable, and scalable experience. Each is reviewed for security, privacy, and compliance alignment. Where applicable, data is encrypted in transit and at rest, and subject to strict access controls.
Name
Purpose
Data
Airtable
Environment variables and config
Limited customer metadata
Amazon (AWS)
Cloud infrastructure and storage
All customer data, including documents and metadata
ChatGPT (OpenAI)
Automated risk scoring for new signups
Customer identification metadata
ComplyCube
Identity verification (KYC)
Identity documents, biometric data, and PII
Datadog
Infrastructure monitoring, observability, and alerting
System logs and operational metadata
Dub.co
Link shortening and engagement tracking
No customer data
Github
Source code hosting, CI/CD
No customer data
Google Workspace
Email, document creation, and collaboration tools
Internal staff data and limited customer metadata
Hubspot
CRM and marketing automation
Customer contact information and communication metadata
Ipinfo
IP geolocation and network enrichment
Visitor IP addresses and derived network metadata
Mandrill
Transactional email delivery
Customer and recipient contact information, email delivery metadata
Microsoft
PDF rendering and processing services
Customer documents and associated metadata
Mindee
OCR and document data extraction
Customer documents used for extraction*
RealAML
AML/KYC compliance checks
Identity documents, sanctions screening data, and PII
Resend
Transactional email delivery
Customer and recipient contact information, email delivery metadata
Slack
Internal team communication
Internal staff data and limited customer references
Stripe
Payment processing
Billing information and payment metadata
Tallbob
SMS delivery services
Recipient phone numbers and SMS delivery metadata
Twilio
SMS delivery services
Recipient phone numbers and SMS delivery metadata
UserCheck
Email reputation and domain risk scoring
Email addresses and sender/connection metadata
Xero
Accounting and invoicing
Billing details, invoicing data, and payment records
Zoom
Customer meetings, demos, and video conferencing
Participant contact details and meeting recordings
* Annature does not use AI, OCR, or any form of automated document scanning on customer-uploaded documents under any circumstances during normal platform use. OCR is used exclusively as part of the Payments product, where customers may choose to extract basic data points (such as payment amounts, due dates, or line item descriptions) from documents only when they explicitly opt in.